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Bartlett Strategy Group, LLC

A Consulting Firm Specializing in Regulatory Compliance for Certified Home Health and Licensed Home Care Service Agencies​​

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Mission Statement~

At Bartlett Strategy Group, LLC, our mission is to deliver expert consulting services that empower healthcare organizations to achieve the highest standards of quality and compliance. We are dedicated to supporting our clients with patient-focused solutions that enhance care delivery, promote operational excellence, and ensure fiscal responsibility. Through integrity, collaboration, and a commitment to continuous improvement, we provide strategic assistance that drives sustainable success and positive outcomes for both patients and providers.

Shelley Eggleton, MBA, BS, RN,
CEO of Bartlett Strategy Group

ShelleyEggleton, CEO of Bartlett Strategy Group, LLC, brings more than 32 years of experience in the home health care industry. Her background spans county-owned, hospital-based, and free-standing home health agencies, providing comprehensive operational and regulatory expertise.

She holds a bachelor’s degree from Binghamton University and an MBA from the University of Phoenix, and serves as a Fellow of the Advisory Board Company Leadership Academy and serves as a Board Member of the Home Care Association of New York State.

As the owner of a specialized consulting firm, Shelley provides expert guidance in operations, coding, OASIS review, plan of care development, policies and procedures, survey plans of correction, QAPI, CQI programs, chart audits, and visit note auditing. Supporting agencies in achieving regulatory compliance, operational excellence, and sustained quality improvement.

Shelley Eggleton, CEO, Bartlett Strategy Group
Linda Santiago- RN MSN Director of Clinical and Regulatory Education

Linda Santiago RN, MSN

​Director of Clinical
and Regulatory Education
Bartlett Strategy Group, LLC.​


Linda Santiago, RN, MSN, an experienced and results-driven healthcare administrator with over 38 years of progressive leadership experience in home health and hospice care.  Recognized for spearheading quality improvement programs, developing innovative service lines (Behavioral Health, case management, Orthopedics), while enhancing regulatory compliance. Adept at strategic planning, team development, and performance-based care delivery in fast-paced, regulated environments. She published a chapter in the Core Curriculum for Case Management and achieved certification as a

Lean Six Sigma Green Belt for operational efficiencies.

Services

BSG offers a wide array of services to our Home Health, Home Care and Hospice clients.

Delivering positive results

Quality Reviews

  • Concurrent and Retrospective Quality Chart Audits

  • QAPI Assistance and Oversight Services

  • QAPI Ready Reporting

  • Coding, OASIS and Plan of Care Reviews

  • Coding, OASIS & Plan of Care Quarterly Audits & Education

Digital Compliance Regulation Manuals

Clinical Consulting

  • Certified Home Health Agency Clinical Consulting

  • Licensed Home Care Services Agency Consulting

  • Clinical Education

  • Personal Care Aide and Home Health Aide Training Program Applications

  • Social Adult Day Care Home and Community Based Service Assessments

Creating sttrategic partnership

Operational Consulting

  • Operational Assessments

  • Leadership Coaching 

  • Policy and Procedure Development and Updates

  • EMR Software Support & Training 

  • Talent Acquisition - sourcing and recruiting services 

  • TPE Audits

Contact Us:

TPE Auditing
About us~
Shelley Eggleton, CEO, Owner
Linda Santiago - Director of Clinical

and Regulatory Education

Nancy Lainhart - Director of Clinical Quality Audits

               Kristie Horne -Director of Coding Quality 

DeLaine Schwertner - Director of Operations

Services (please select all that apply):

Thank you for your inquiry, we will be contacting you soon!

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Affiliations:

Member of the Healthcare Association of New York
CHAP  Certified Consultant
Connecticut Association For Healthcare at Home
Home Care Alliance of Massachusetts
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Bartlett Strategy Group, LLC

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