
Mission Statement~
At Bartlett Strategy Group, LLC, our mission is to deliver expert consulting services that empower healthcare organizations to achieve the highest standards of quality and compliance. We are dedicated to supporting our clients with patient-focused solutions that enhance care delivery, promote operational excellence, and ensure fiscal responsibility. Through integrity, collaboration, and a commitment to continuous improvement, we provide strategic assistance that drives sustainable success and positive outcomes for both patients and providers.
Shelley Eggleton, MBA, BS, RN,
CEO of Bartlett Strategy Group
ShelleyEggleton, CEO of Bartlett Strategy Group, LLC, brings more than 32 years of experience in the home health care industry. Her background spans county-owned, hospital-based, and free-standing home health agencies, providing comprehensive operational and regulatory expertise.
She holds a bachelor’s degree from Binghamton University and an MBA from the University of Phoenix, and serves as a Fellow of the Advisory Board Company Leadership Academy and serves as a Board Member of the Home Care Association of New York State.
As the owner of a specialized consulting firm, Shelley provides expert guidance in operations, coding, OASIS review, plan of care development, policies and procedures, survey plans of correction, QAPI, CQI programs, chart audits, and visit note auditing. Supporting agencies in achieving regulatory compliance, operational excellence, and sustained quality improvement.


Linda Santiago RN, MSN
Director of Clinical
and Regulatory Education
Bartlett Strategy Group, LLC.
Linda Santiago, RN, MSN, an experienced and results-driven healthcare administrator with over 38 years of progressive leadership experience in home health and hospice care. Recognized for spearheading quality improvement programs, developing innovative service lines (Behavioral Health, case management, Orthopedics), while enhancing regulatory compliance. Adept at strategic planning, team development, and performance-based care delivery in fast-paced, regulated environments. She published a chapter in the Core Curriculum for Case Management and achieved certification as a
Lean Six Sigma Green Belt for operational efficiencies.
Services
BSG offers a wide array of services to our Home Health, Home Care and Hospice clients.
Quality Reviews
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Concurrent and Retrospective Quality Chart Audits
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QAPI Assistance and Oversight Services
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QAPI Ready Reporting
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Coding, OASIS and Plan of Care Reviews
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Coding, OASIS & Plan of Care Quarterly Audits & Education
Clinical Consulting
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Certified Home Health Agency Clinical Consulting
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Licensed Home Care Services Agency Consulting
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Clinical Education
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Personal Care Aide and Home Health Aide Training Program Applications
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Social Adult Day Care Home and Community Based Service Assessments
Operational Consulting
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Operational Assessments
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Leadership Coaching
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Policy and Procedure Development and Updates
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EMR Software Support & Training
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Talent Acquisition - sourcing and recruiting services
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TPE Audits
Contact Us:


About us~
Shelley Eggleton, CEO, Owner
Linda Santiago - Director of Clinical
and Regulatory Education
Nancy Lainhart - Director of Clinical Quality Audits
Kristie Horne -Director of Coding Quality
DeLaine Schwertner - Director of Operations
Affiliations:






Bartlett Strategy Group, LLC
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