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A Consulting Firm Specializing in Regulatory Compliance for Certified Home Health and Licensed Home Care Service Agencies


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Shelley Eggleton, MBA, BS, RN is the owner and CEO of the Bartlett Strategy Group, LLC. She has an extensive background in the home health care industry with nearly 30 years of experience. Her career has included administrative roles in county-owned, hospital-based, and free-standing home health care agencies.


Shelley holds a bachelor's degree from the University of Binghamton and an MBA from the University of Phoenix. Shelley is a current Board Member of the Home Care Association of NYS highlighting her dedication to the industry at a broader level. She is also a Fellow of the Advisory Board Company Leadership Academy, indicating her commitment to professional development.

Shelley resides in Upstate New York but frequently travels to New York City and various locations within New York State to assist clients. Her role as CEO involves a hands-on approach, working closely with clients to meet their various needs. If you have questions or if there's anything specific you'd like to discuss with Shelley, please feel free to email her directly at

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Kelly Murphy, MBA, HCS-O is the Vice President of Business Development for Bartlett Strategy Group, LLC. She has a strong operations background with over 15 years in the industry. She has worked for various top names in the home health and hospice consulting world, and has worked with clients all of over the country.

In addition to her operations experience, she also has a background in human resources and recruiting and enjoys helping agencies find the perfect candidates for their key leadership roles. 


Kelly has Bachelor's degree from Binghamton University, and an MBA in Healthcare Administration from SUNY Oswego. She also carries a Home Care Specialist - OASIS certification from the Association of Home Care Coding and Compliance. 

Kelly resides in Upstate New York, but has travelled both domestically and internationally to assist clients in their needs, and participate and present at various state and national conferences. If you have questions or if there's anything specific you'd like to discuss with Kelly, please feel free to email her directly at

Getting Coffee
Business Conference


BSG offers a wide array of services to our Home Health, Home Care and Hospice clients.

Image by Kaitlyn Baker

Quality Reviews

  • Concurrent and Retrospective Quality Chart Audits

  • QAPI Assistance and Oversight Services

  • QAPI Ready Reporting

  • Coding, OASIS and Plan of Care Reviews

  • Coding, OASIS & Plan of Care Quarterly Audits & Education

Image by Scott Graham

Clinical Consulting

  • Certified Home Health Agency Clinical Consulting

  • Licensed Home Care Services Agency Consulting

  • Clinical Education

  • Personal Care Aide and Home Health Aide Training Program Applications

  • Social Adult Day Care Home and Community Based Service Assessments

A presentation at the office

Operational Consulting

  • Operational Assessments

  • Leadership Coaching 

  • Policy and Procedure Development and Updates

  • EMR Software Support & Training 

  • Talent Acquisition - sourcing and recruiting services 

Contact Us:

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Bartlett Strategy Group, LLC

Shelley Eggleton

(845) 665-9522

©2023 by Bartlett Strategy Group, LLC. Proudly created with

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